Manage my profile

Through 'Manage my profile', you have access to your profile information and can customize it to your preferences.

Accessing your profile information

App Website
  1. Tap the profile icon in the top right corner of the home screen profile button.png to open your personal menu. 
  2. Under the Account section, choose the option 'Manage my profile'.
  3. You will be automatically redirected from the app to our mobile website. Here you can securely log in and update your details.

Your profile details

Public data

Your public information mainly dictates what is displayed on MyRouteYou – your personal RouteYou home screen. 
 

  Learn more about managing your public information here. 
  Learn more about your personal RouteYou home screen here. 

Personal data

This information cannot be viewed by third parties. 

 

  First, indicate how you use your RouteYou account: as a private individual, or as part of a professional body such as a club, catering business, tourist organisation, sports and leisure organisation, etc.

  This affects how your RouteYou home screen is displayed, among other things. Learn more about that here.
 

  You can also include standard information here such as:

  • email address
  • last name, first name
  • gender
  • date of birth
  • address
  • ...
Security

Under Security, you can manage your login credentials and your account security. You have the following options:

  • Change your password: 
    Enter your Current password, then type your new password into the New password and Confirm new password fields.   
       Forgot your current password? Click the Forgot password? link to request a reset email.   
       Note: Only fill in these fields if you actually want to change your password.
     
  • Email verification on sign-in: 
    Check this box if you want to add an extra layer of security (two-step verification) to your account. When enabled, every time you sign in with your email address and password, you will need to enter a unique security code sent automatically to your email address.  
Preferences

Set your preferences in terms of language and metric/imperial units here.

It is important to choose the correct language preference. This determines what language we will use when communicating with you, and also what information you will receive.

  For instance, if you are a Dutch speaker but choose English as your preferred language here, you will only receive invitations to English-language webinars and not to the ones in Dutch.

Communication preferences

Here you can set what type of information you wish to received, and how.

  • The RouteYou newsletter is a round-up of the most important posts from the past week or month.
  • Through tips & tricks we can introduce you to the features on RouteYou. This means you can learn to use our platform more efficiently, getting even more out of touring.
  • We can notify you when:
    • other users have replied to one of your posts.
    • someone shares their location with you.
    • someone bookmarks one of your posts or likes it.
  • Based on your interests and activities, we can send you weekly suggestions for specific routes and places of interest.
  • RouteYou may request or give you feedback about your routes.
Links to external platforms

You can link your RouteYou account with your other accounts on external platforms such as

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